AWC Visitor Education Re-Opening Information

THE WILDLIFE HOSPITAL IS OPEN DURING NORMAL OPERATING HOURS TO ACCEPT AND TREAT WILDLIFE PATIENTS. If you find injured, sick or orphaned wildlife, please call our hospital at (239) 472-3644 ext. #222.

The AWC Visitor Education Center at the Clinic for the Rehabilitation of Wildlife, Inc. (CROW), following the recommendations of state and local government and public health officials, will be open to the public at 50% capacity on June 15. We are thrilled to welcome back our members, friends, and visitors.


In as much as there is currently no vaccine to prevent coronavirus disease 2019 (COVID-19), the best way to prevent illness is to avoid being exposed to this virus.  The virus is thought to spread mainly from person-to-person and even from person-to-animal, and some recent studies have suggested that COVID-19 may be spread by people who are not showing symptoms. Therefore, in order to keep everyone healthy and safe, we have established the following procedures:


    • All staff members and visitors will be required to wear a mask or face covering.  This is to protect staff, visitors and our animals (who cannot wear masks).
    • We will only accept credit cards and debit cards for admission. We will NOT process any check or cash transactions.
    • Stylus and screens will be disinfected after each use.
    • Capacity in the building will be limited to 50% to promote social distancing. We will also limit the number of shoppers in the Retail Gift Shop at any time.
    • Hand sanitizer will be available throughout the education center.
    • Live presentations and Wildlife Walk guided hospital tours have NOT resumed at this time.
    • As always, staff members are required to stay at home if feeling ill. Staff members will have their temperatures taken prior to starting work each day.
    • A plexiglass barrier has been installed at the register.
    • The Education Center and Retail Gift Shop will continue its high cleanliness standards, with surfaces such as counters, railings, door handles, elevator buttons, and chairs cleaned and disinfected throughout the day.
    • Our water drinking fountain will not be available for use. However, visitors can still access our water bottle filling station. We encourage visitors to bring their own reusable water bottles.
    • Guests are encouraged to maintain social distancing when accessing restrooms.
    • Floor graphics will remind visitors to maintain safe social distancing.
    • Our theatre area will be reconfigured to allow for social distancing while watching our release videos.
    • Our “Be a Vet” station has been adjusted. Children must use hand sanitizer prior to entering, put on gloves immediately, and wear masks the entire time they are in the exhibit.
    • Individual sets of crayons and coloring books will be provided upon request to use and take home with the child.
    • Some hands-on exhibits may not be available to visitors.

For the latest information about re-opening, follow us on social media!


The Florida Department of Health recommends taking the following precautions to protect yourself from all infectious diseases:

    • Stay home when you are sick 
    • Avoid contact with people who are sick 
    • Get adequate sleep and eat well-balanced meals 
    • Wash hands often with soap and water for 20 seconds or more. Dry off with a clean towel or air dry your hands 
    • Cover your mouth with a tissue or sleeve when coughing or sneezing 
    • Avoid touching your eyes, nose, or mouth with unwashed hands 
    • Clean and disinfect “high touch” surfaces often
    • Call before visiting your doctor


For the latest information on COVID-19, please refer to the following links: